How bso118 collects, uses, protects, and manages your personal information with industry-leading security standards
Your Privacy Matters: bso118 is committed to protecting your personal information and ensuring transparency in how we collect, use, store, and share your data. This Privacy Policy explains our practices in accordance with international data protection standards and Indonesian privacy regulations.
This Privacy Policy applies to all personal information collected by bso118 through our website at https://bso118.cam, mobile applications, and any other digital channels where bso118 services are offered. By creating an account, depositing funds, placing bets, or otherwise using bso118 services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.
bso118 operates as an international online gaming platform serving Indonesian players and users from jurisdictions where our services are legally permitted. We are committed to complying with applicable data protection laws, including international privacy frameworks and Indonesian regulations governing the collection and processing of personal data. If you do not agree with any aspect of this Privacy Policy, you must discontinue use of bso118 services immediately and close your account.
bso118 collects various types of personal information to provide, maintain, and improve our services, ensure security, comply with legal obligations, and deliver personalized gaming experiences. The categories of information we collect include:
When you create a bso118 account, we collect personal identification information necessary to establish your account and verify your identity. This includes:
To comply with Know Your Customer (KYC) requirements, anti-money laundering (AML) regulations, and responsible gaming obligations, bso118 requires identity verification before processing withdrawals. Documents collected during KYC verification include:
To process deposits and withdrawals, bso118 collects financial information related to your chosen payment methods:
Important Note: bso118 does not store complete credit card numbers, CVV codes, or full bank account passwords. Payment processing is conducted through secure, encrypted third-party payment gateways that comply with international Payment Card Industry Data Security Standards (PCI DSS). We only retain transaction reference numbers and masked account identifiers necessary for reconciliation and dispute resolution.
bso118 automatically collects information about your gaming activity to personalize your experience, detect fraudulent behavior, ensure responsible gaming compliance, and improve our services:
When you access bso118 services, we automatically collect technical information about your device and connection to help us optimize platform performance, enhance security, and detect fraudulent activity:
bso118 retains records of your communications with our customer support team and promotional interactions:
bso118 uses the personal information we collect for the following legitimate business purposes:
Your Right to Opt-Out: You can unsubscribe from promotional communications at any time by clicking the unsubscribe link in any marketing email, adjusting your email preferences in your account settings, or contacting our support team. Please note that opting out of marketing communications will not affect transactional or account-related messages, which are necessary for service delivery.
bso118 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, we may share your information with trusted third-party service providers and in specific circumstances as described below:
We share necessary financial information with Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, BSI) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) to process your deposits and withdrawals. These institutions operate under their own privacy policies and are subject to Indonesian banking regulations and data protection standards.
We share limited information with third-party gaming suppliers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, and other licensed providers whose games are featured on bso118. This data sharing is necessary to deliver game content, track gameplay sessions, and ensure fair play. Gaming providers receive only the minimum information required to facilitate gameplay (typically user ID, bet amounts, and session data) and do not receive your full personal identification details.
bso118 may utilize specialized third-party KYC verification services to authenticate your identity documents, verify your age, and screen against fraud databases. These providers operate under strict confidentiality and data protection obligations and are prohibited from using your information for any purpose other than identity verification services contracted by bso118.
We may disclose your personal information to law enforcement agencies, regulatory bodies, courts, or government authorities when legally required to do so, including to:
In the event of a merger, acquisition, corporate reorganization, sale of assets, or bankruptcy involving bso118, your personal information may be transferred to the acquiring or successor entity. In such cases, we will notify you via email and/or a prominent notice on our website, and the acquiring entity will be required to honor the commitments made in this Privacy Policy.
bso118 employs industry-leading technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:
| Security Measure | Implementation |
|---|---|
| SSL/TLS Encryption | All data transmitted between your device and bso118 servers is encrypted using 256-bit SSL/TLS encryption, the same standard used by banks and financial institutions worldwide. |
| Secure Data Storage | Personal information is stored on secure servers located in jurisdictions with strong data protection laws. Database access is restricted to authorized personnel only. |
| Password Protection | Your account password is hashed and salted using advanced cryptographic algorithms. bso118 staff cannot view your password—only you can reset it. |
| Two-Factor Authentication (2FA) | Optional 2FA via SMS or authenticator app adds an additional layer of security to your account login and withdrawal requests. |
| Fraud Detection Systems | Automated systems monitor transactions and account activity 24/7 to detect and prevent fraudulent behavior, multi-accounting, and bonus abuse. |
| Regular Security Audits | bso118 undergoes periodic security assessments and penetration testing by independent cybersecurity experts to identify and address vulnerabilities. |
| Staff Training | All bso118 employees receive mandatory data protection and information security training to ensure proper handling of personal information. |
While we implement robust security measures, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and should never share your password with anyone. If you suspect unauthorized access to your account, contact our support team immediately at [email protected].
bso118 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. Specific retention periods vary depending on the type of information and applicable legal requirements:
After the applicable retention period expires, personal information is securely deleted or anonymized to prevent identification. Anonymized data (data that can no longer identify you personally) may be retained indefinitely for statistical analysis and business intelligence purposes.
bso118 uses cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze platform usage, and deliver personalized content. A cookie is a small text file stored on your device by your web browser. Cookies enable us to remember your preferences, keep you logged in, and gather aggregated analytics data.
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or alert you when a cookie is being sent. Please note that disabling cookies may limit your ability to use certain features of the bso118 platform, such as staying logged in or accessing personalized game recommendations. For more information on managing cookies, consult your browser's help documentation.
As a bso118 user, you have certain rights regarding your personal information, subject to applicable data protection laws:
To exercise any of these rights, please contact our Data Protection Officer at [email protected] with the subject line "Privacy Rights Request." We will respond to your request within 30 days and may require additional information to verify your identity before processing the request.
As bso118 operates internationally and utilizes service providers located in various jurisdictions, your personal information may be transferred to, stored in, or processed in countries outside Indonesia. These countries may have data protection laws that differ from Indonesian regulations. When we transfer your information internationally, we ensure appropriate safeguards are in place, such as:
By using bso118 services, you acknowledge and consent to the international transfer of your personal information as described in this Privacy Policy.
bso118 services are intended exclusively for adults aged 21 years or older. We do not knowingly collect personal information from individuals under the age of 21. If we discover that we have inadvertently collected information from a person under 21, we will immediately delete that information and permanently close the associated account. Any funds or winnings in accounts found to belong to underage individuals will be confiscated and donated to responsible gaming organizations.
Parents and guardians should monitor their children's internet usage and ensure that minors do not access online gambling platforms. If you believe that a minor has created an account on bso118, please contact us immediately at [email protected] so we can take appropriate action.
bso118 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. Material changes will be communicated via email to your registered address and/or through a prominent notice on our website at least 30 days before the effective date.
The "Last Updated" date at the top of this Privacy Policy indicates when the most recent changes were made. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of bso118 services after changes become effective constitutes acceptance of the revised Privacy Policy.
If you have questions, concerns, or complaints regarding this Privacy Policy or our data handling practices, please contact us:
For specific data protection questions or to exercise your privacy rights, you may request to speak with our Data Protection Officer (DPO), who oversees compliance with data protection regulations and handles privacy complaints. Our DPO can be reached through the same email address with the subject line "Attention: Data Protection Officer."
Your Consent: By using bso118 services, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree, please do not use our platform.
How bso118 safeguards your personal information at every level
Bank-grade encryption protects all data transmitted between your device and our servers. Your information is secure from interception during transmission.
Identity verification prevents fraud, underage gambling, and money laundering while ensuring only legitimate account holders can withdraw funds.
Personal information is stored on protected servers with restricted access. Only authorized personnel can access your data for legitimate purposes.
We never sell, rent, or trade your personal information to third parties for marketing purposes. Your data stays with bso118 and trusted partners only.
Access, correct, delete, or export your personal data at any time. Exercise full control over your information through our support team.
Independent cybersecurity experts conduct periodic assessments to identify vulnerabilities and ensure our systems meet industry standards.
Our dedicated support team is available 24/7 to address any privacy concerns or data protection inquiries